Shipping policy

Processing Time

Orders are typically processed within 5–7 business days after payment confirmation.

During busy periods, product launches, holidays, or peak seasons, processing times may be extended.

Shipping Times

Estimated delivery times may vary depending on destination, customs processing, carrier delays, and seasonal demand.

Estimated shipping times:

Canada: 2–10 business days
United States: 5–18 business days
International: 7–40 business days

Please note that delivery estimates are not guaranteed.

Shipping & Customs

Most shipping costs and applicable fees are included in the product price where possible. However, international customers may still be responsible for customs duties, import taxes, or carrier fees depending on local regulations.

Certified Football Shirts is not responsible for delays caused by customs processing or international shipping procedures.

Tracking Information

Some shipping methods may include tracking, while others may use standard untracked mail service depending on the product, shipping option selected, and destination.

Tracking information will be provided when available.

Incorrect Shipping Information

Customers are responsible for ensuring that shipping and address details are entered correctly at checkout.

Certified Football Shirts is not responsible for orders shipped to incorrectly provided addresses.

Lost, Delayed, or Stolen Packages

Once an order has been handed to the shipping carrier, Certified Football Shirts is not responsible for shipping delays, lost packages, or stolen deliveries.

If an issue occurs, we will do our best to assist customers in working with the shipping carrier where possible.

Damaged or Incorrect Orders

If your order arrives damaged, incorrect, or incomplete, please contact us within 7 days of delivery with your order number and photos (if applicable) so we can assist you.